Updated Covid-19 Protocols

JANUARY 1, 2022

DUE TO THE INCREASE IN POSITIVITY RATES RELATED TO THE OMICRON VARIANT THE FOLLOWING UPDATES HAVE BEEN MADE TO OUR COVID PROTOCOLS:

  • We are now requiring ALL patrons to wear a mask, regardless of vaccine status when entering the hospital. Our hospital will now be allowing only ONE client into the building for their scheduled appointment. In addition, any patron that feels unwell, is exhibiting signs of COVID-19 or has tested positive, is kindly asked to reschedule their appointment once they are symptom free and have followed CDC guidelines.
  • Clients are asked to call (908)766-4211 when they arrive.  Once an exam room is available the client will enter the building and be escorted directly into an exam room where they will remain until the completion of the visit. Please no lingering at reception after all transactions have been completed. If there are no available exam rooms at the time of your arrival you will be asked to remain in your vehicle until we can sanitize the next available room.
  • New clients/patients must continue to email the new client form  (found under the “forms” link) and any pertinent paperwork no later than 24 hours prior to their scheduled appointment.  Please send to receptionbrah@gmail.com. This will help to minimize the time spent in the exam room.
  • Surgical & procedure drop-offs: All estimates and appropriate paperwork will be emailed the day before the procedure and must be signed and returned no later than 6 hours prior to drop off to receptionbrah@gmail.com. If you are unable to email the paperwork back, you may bring the completed paperwork back at the time of drop-off. This will also help to minimize the time spent in the waiting room.

While we understand that these requirements may not be ideal, we ask that clients be patient, compliant, and kind. These protocols are in place to keep everyone safe, including our staff, so that we may continue to provide care for your pets.

We thank you in advance for your cooperation!

FAQs

Answers to all of your questions!

What should I expect at my appointment?

 

The veterinarian will do a thorough exam and listen openly to your concerns about your pet. Pending the physical exam findings, recommendations will be made accordingly.

 

Which doctor will I see?

 

We have five amazing veterinarians at our practice. We encourage you to meet all five physicians and get to know them better. Our doctors work as a team and often consult with each other about our patients. If you find that one doctor’s personality suits you and your pet, you may request to see that doctor. After hour emergencies are seen on a rotating schedule by our doctors.

 

Which vaccines do you recommend?

 

Pending on the species of your pet and its lifestyle we will make personalized vaccine recommendations. Please visit our services tab for more information

 

How often do you recommend my pet be seen?

 

We recommend a thorough physical exam annually. As a pet gets older, or if there are any health concerns, we will adjust this recommendation accordingly.

 

How often do you recommend blood work?

 

Pending on your pet’s age, we recommend senior wellness profiles. This will help us catch some diseases early and help prolong your pet’s life. If your pet is on a long term medication, we recommend blood work every six months to monitor potential side effects.

 

What does a urinalysis test for?

 

Patients who are having urinary issues, such as accidents, straining, excessive licking, incontinence, etc. should have a urinalysis performed. We also recommend it to compliment blood work results. This will help us monitor kidney function, screen for uroliths (stones/crystals), inflammatory cells, bacteria, pH to name a few.

 

What are my treatment options for my pet with arthritis?

 

We have many different therapies that might work for your pet. They range from natural anti-inflammatory and joint supplements, diets to long-term prescription non-steroidal anti-inflammatory medications and pain management. Please call to make an appointment to discuss your pet’s personal needs.

 

When is payment expected? Do you have payment plans?

 

Payment is due when services are rendered. We do not have payment plans but do recommend Care Credit for those who would like to spread payments out. You can visit their website at www.carecredit.com.

When is it time to say goodbye to my beloved pet?

 

Of course, we all want our pets to live forever. Unfortunately, we are faced with a difficult decision at the end of their lives. Sometimes euthanizing a pet and ending suffering is the kindest gift we can give them after years of unconditional love. We recommend you get personal advice from one of our doctors. We do believe that your “gut feeling” on your pet’s quality of life is always the best test. You can make a list of 3 things that your pet does daily: greeting you at the door, sleeping in bed, eating, eliminating appropriately, play, etc. Once your pet stops those three everyday things you picked, it might be time to end his/her suffering.

Have a question for our team? Submit a message below and we’ll get back to you as soon as possible!